User adoption is critical to the success of any business system or software project.

The reality is, if your users do not use your solution, the project will be deemed a failure.

We operate a dedicated Microsoft user adoption practice that specialises in uplifting end user skills and transitioning technical team readiness. With learning options that includes an extensive range of public schedule courses and tailored training engagements where individual team requirements are analysed, creation of custom content that takes into consideration specific business processes and flexible delivery that includes in-class, online and hybrid options.

End User Adoption Solutions

We understand the need to identify learning objectives of key users and teams early on in the project lifecycle, building custom training content that targets skills gaps, we focus on the business process rather than the just the technology to ensure users see value in the adoption of a new system.

Read our latest user adoption case study, where we help Southern Ports with their user adoption strategy when rolling out of Dynamics 365 Finance, Asset Management, Warehouse and Inventory, Human Resources and Supply Chain Management.

Helping Southern Ports in Western Australia with Dynamics 365 User Adoption.

Technical Teams Adoption Solutions

Internal Technical and IT Teams are often tasked with the ongoing support and maintenance of the system. It is critical that these internal resources have the necessary skills and knowledge to implement a best practice approach to change management and governance. This can be obtained through attending technical training, either as a public class or preferably a tailored private group training that considers organizational and individual specific learning requirements.

A leader in the Microsoft Business Applications Training Space

We are the leading training provider for Microsoft Dynamics 365 and the Power Platform in Australia, operating a dedicated practice for end user application training as well as technical and certification pathways. We know what works for organisations looking to transition people and process to Dynamics 365. We are the only training provider in Australia to offer the full suite of Microsoft Official Courses (MOC), mentoring experiences, virtual live and on-demand 'hands-on' labs based on the latest version of Microsoft Dynamics 365 and the Power Platform. Courses can be attended as classroom based instructor-led training, online 'Live' or learn at your own pace with one of our on-demand 'hands-on' labs from home, the office or anywhere.

Training Courses and Certifications

Below shows a small selection from our extensive training catalog. We can pull from our extensive content repositories to create a custom course for your team, or you can attend our public schedule which can be booked on our dedicated training portal here

If your looking for end user application training visit our training portal here for more options.

Power Platform

Power BI


Artificial Intelligence


Field Service

Dynamics 365