"A better solution for the Employment Services Industry..."
"With the ever changing landscape that is the Employment Services industry, Employment Services providers need a solution that will grow with their business, a solution that delivers guaranteed value today and tomorrow, and a technology partner that can keep up with the latest industry and technical developments."
Consultant Caseload and Activity Dashboard (Microsoft Outlook Integration)
Built on Microsoft Dynamics CRM 2011 (used by 1000's of organisations worldwide), ESCRM allows Employment Services providers to track and manage all business activity through integrated software components that include CRM, Intranet, Portal (website), Business Management Modules and the Microsoft Office Suite of applications (Outlook, Word, Excel).
ESCRM increases consultant and manager productivity by managing caseloads through Microsoft Outlook and tracking all activity such as time spent with Contacts, Job Seekers and Employers. ESCRM provides the tools that allow branches, departments and teams to work collaboratively and intelligently with Job Seeker activity tracking and Vacancy suggestive skills matching making it easy for consultants to perform their jobs, secure placements and manage outcomes.
Managers benefit from powerful search and reporting as well as claim, branch and consultant KPI dashboards and forecasting tools that integrate with DEEWR data.
ESCRM is the only employment services solution that can integrate all of your systems together through seamless integration with Microsoft Outlook 2007\2010. Activity and data captured on your Intranet, your Website and through ESS is pulled directly into Outlook to significantly reduces double data entry and maximize efficiency through business process automation and workflow.
ESCRM will keep providing value to your business with a range of optional modules that include: HR and Employee Management, Marketing\Event Management, Financial System integration with MYOB\QuickBooks\AX\GP\NAV, Policies and Procedures module (Quality Assurance framework and ISO), SharePoint Intranet integration and Website Forms and Tools integration.
It's time for a better solution for the Employment Services industry. It's time for ESCRM.
(Please read the full list of features below)
Portal (Website Integration)
My Tasks and Caseload Dashboard
Job Seeker Activity Tracker – Caseload to Placement
Suggestive Job Seeker to Vacancy Matching
EPF Form and Approval Workflow
Assessment Forms and Approval Workflow
Placement to Outcome Notifications
Post Placement Support Alerts and Follow ups
Track Diary Sessions in your Outlook Calendar
Reverse Marketing
Easily manage all Organisations, Vacancies and Relationships
Advanced Searching and Reporting
KPI’s, Goal Tracking and Analytics
Notifications and alerts ensure compliance
Seamless integration with MS Outlook and DEEWR Data
Manage Training Courses and Schedules
Online Course Enrolment Forms and Approval
Training Calendar
Manage Training Resources and Locations
Track Job Seeker attendance and registrations
Track Suppliers, Invoices and Purchase Orders
Manage and Track Marketing Campaigns
Manage your Events and Conferences
Easily send Direct Email
Create Newsletters, Print and Mail Merge Letters
Claims and Revenue Analysis Dashboard
Placement to Outcome Conversion Dashboard
Site Caseload Statistics Dashboard
Site \ Region Performance Dashboards and KPI’s
Star Rating Dashboard – Track toward your Goals
Organisational Performance Dashboard
JSA and DES Analytic Reports and Dashboards
Track Emails, Appointments and Contacts all through Outlook
Streamline process with Online Forms and Workflow
Powerful Ad-hoc Reporting
Upload your company branded document templates
Easily create your own Custom Views, Forms and Reports
Export to MS Excel and PDF
MS Word Mail Merge integration
Access via Internet Explorer or Outlook
Integrates with MYOB and QuickBooks
Integrates with Microsoft SharePoint
Integrates with your Website
Integrates with DEEWR Data
Intuitive and User Friendly
To find out more about ESCRM please call one of our consultants who will be glad to arrange a consultation so that we may understand your requirements further.
Call us now on 1300 667 577 or register your details here.