Dynamics 365 Training

Microsoft Dynamics 365 Training


Microsoft Dynamics 365 Training

We are Microsoft Dynamics 365 training specialists for some of Australia's biggest brands and organisations.

We offer award winning Dynamics 365 Training and Certification solutions delivered by Microsoft Certified Trainers in Sydney, Brisbane, Melbourne, Perth, Canberra and Auckland.

As the only training provider in Australia to offer the full suite of courses based on the latest versions of Dynamics 365, we offer customers a complete training solution and the best return on investment.

Come and train with the experts. We wrote the book when it comes to Dynamics 365 training. Other training providers are usually just reselling our courses.

Courses can be delivered on-site, on-line or within one of our comfortable training centres conveniently located in each major city throughout Australia and New Zealand.

Contact us to chat with one of our Training consultants.


Courses and Schedules



Microsoft Dynamics 365 Training
50291A: Introduction to Microsoft Dynamics 365 (1 Day) - $770
A great course to learn how to start working with CRM and all its features. Includes working with CRM through the popular Outlook integration. No previous experience of CRM is required for this course. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Melbourne Sydney Perth Canberra Auckland
May 18th May 18th May 21st May 22nd May 23rd May 26th
Register  Info


Microsoft Dynamics 365 Training
50292A: Sales Management in Microsoft Dynamics 365 (1 Day) - $770
This course introduces the capabilities of Sales Management in Microsoft Dynamics 365 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information. This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating a differentiated experience for your customers. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.

Brisbane Melbourne Sydney Perth Canberra Auckland
May 18th May 18th May 21st May 22nd May 23rd May 26th
Register  Info


Microsoft Dynamics 365 Training
50293A: Customer Service in Microsoft Dynamics 365 (1 Day) - $770
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics 365. This course provides an insight into all of the powerful Customer Service functionality capabilities within Microsoft Dynamics 365. Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics 365, including: resolution of customer complaints and services issues cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations. This course demonstrates the rich and relevant view of your customer that provides your team with actionable insights, including the use of knowledge management in a centralized knowledge base. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.

Brisbane Melbourne Sydney Perth Canberra Auckland
May 18th May 18th May 21st May 22nd May 23rd May 26th
Register  Info


Microsoft Dynamics 365 Training
55242A: Microsoft Dynamics 365 Customization and Configuration (3 Days) - $2695
This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.

Brisbane Sydney Melbourne Perth Canberra Auckland
May 21st May 21st June 21st May 21st Call Call
Register  Info


Microsoft Dynamics 365 Training
55243A: Learn Microsoft Dynamics 365 in 4 days (4 Days) - $3465
A great course to learn everything about Microsoft Dynamics 365 if you have no previous experience of the product. This course covers the modules in the Introduction course (1 day) and then guides you through the complementing Customization and Configuration course modules (3 days). Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Melbourne Sydney Perth Canberra Auckland
June 29th May 28th June 13th May 28th Call Call
Register  Info


Microsoft Dynamics 365 Training
55244A: Marketing Automation in Microsoft Dynamics 365 (1 Day) - $770
Focusing on the Marketing module of Dynamics 365, this course provides Marketing Managers, Marketing Representatives and Business Owners with a complete understanding of how to use Campaign Management in Microsoft Dynamics 365 to track, automate, execute and optimise an effective Marketing Campaign. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Melbourne Sydney Perth Canberra Auckland
May 18th May 18th May 21st May 22nd May 23rd May 26th
Register  Info


Microsoft Dynamics 365 Training
55246A: Project Management in Microsoft Dynamics 365 (1 Day) - $770
Focusing on the Project Management module of Microsoft Dynamics 365, this course provides Project Managers, Representatives and Business Owners with a complete understanding of how to manage Projects in Microsoft Dynamics 365. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Melbourne Sydney Perth Canberra Auckland
May 18th May 18th May 21st May 22nd May 23rd May 26th
Register  Info


Microsoft Dynamics 365 Training
55247A: Portals in Microsoft Dynamics 365 (1 Day) - $1650
This course analyses the Dynamics Portal in detail with focus on building an external portal or web app that integrates with Microsoft Dynamics 365. It also discusses how to use the Dynamics Portal in situations that have complex integration requirements. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
May 18th May 21st May 22nd May 23rd Call Call
Register  Info


Microsoft Dynamics 365 Training
55248A: Whats new in Microsoft Dynamics 365 (1 Day) - $770
Focusing on the new features of Dynamics 365, this course provides users who are familiar with Microsoft Dynamics CRM 2011, 2013, 2015 and 2016 a look into the new features of Microsoft Dynamics 365. The course is perfect for users who want to upgrade their existing skills from previous version of CRM to Dynamics 365. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
May 18th May 21st May 22nd May 23rd Call Call
Register  Info


Microsoft Dynamics 365 Training
55250A: Processes: Workflow, Dialogs, Business Process Flows and Custom Actions in Microsoft Dynamics 365 (1 Day) - $935
This course provides attendees with an in-depth understanding of the Processes creation tool in Microsoft Dynamics 365. Attendees will get hands-on experience of creating their own Workflows, Dialogs, Business Process Flows and Custom Actions giving you the required foundation to create 'Processes' in your own organisation and start automating your existing business processes. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
May 18th May 21st May 22nd May 23rd Call Call
Register  Info


Microsoft Dynamics 365 Training
55260A: Reporting in Microsoft Dynamics 365 (1 Day) - $935
This one-day instructor-led course, Reporting in Microsoft Dynamics 365, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics 365. The course examins the in-built Reporting Wizard as well as constructing reports outside of Dynamics 365 using SQL Server Reporting Services (SSRS) and PowerBI. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
June 29th May 28th June 14th May 28th Call Call
Register  Info


Microsoft Dynamics 365 Training
55270A: Administering Microsoft Dynamics 365 (2 Days) - $1474
This two-day course, Administering Microsoft Dynamics 365, provides individuals with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics 365. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
June 29th May 28th June 14th May 28th Call Call
Register  Info


Microsoft Dynamics 365 Training
55280A: Microsoft Dynamics 365 Fast Track for Developers (4 days) - $3850
This four-day instructor course covers all modules in the Microsoft Dynanmics 365 Customization and Configuration course with an added day for more deep dive customization including Plug-In development, navigation customization and Common Platform Operations using the Microsoft Dynamics 365 SDK. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
June 29th May 28th June 14th May 28th Call Call
Register  Info


Microsoft Dynamics 365 Training
50295A: Extending Microsoft Dynamics 365 (2 Days) - $3500
This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics 365, with focus on extension methods documented in the Microsoft Dynamics 365 SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows. In addition, the course describes how to use Plug-Ins, application event programming, client extensions and web resources. Finally, it includes a sumJuney overview of the integration between Azure and Microsoft Dynamics 365. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
May 1st May 14th June 5th June 5th June 5th June 5th
Register  Info


Microsoft Dynamics 365 Training
50296A: Integrating Microsoft Dynamics 365 with other Solutions and Apps - $1650
This one-day course, Integrating Microsoft Dynamics 365 with other Solutions and Apps provides students with the tools and information to help them better understand and integrate Microsoft Dynamics 365 with SharePoint, Exchange, Office, Skype (click to call) and PowerBI. Every attendee receives a course manual and are guided through a series of comprehensive labs by a Microsoft Certified Trainer for Microsoft Dynamics 365.
Brisbane Sydney Melbourne Perth Canberra Auckland
June 29th May 28th June 14th May 28th Call Call
Register  Info

If you don't see the course you need here, please call and we will create a custom course that will fit with your requirements.


Private, Custom Training and Group Training


Sourcing and booking training can be a pain. We can provide your organisation with a single tailored training solution that caters for your end users, power users, administrators and developers.

We specialise in organising and delivering private or group training solutions that are customised to meet your specific course and logistic requirements.

Contact one of our Training consultants to discuss your requirements now.


Why train with us?


In brief..

  • All of our training courses focus on the latest version of Microsoft Dynamics 365 and CRM Online with Office365.

  • We offer flexible learning options including class based instructor training or on-demand internet based courses where you can attend at anytime from your location.

  • We know Microsoft Dynamics 365 inside out and have extensive experience with all versions of the product (4.0, 2011, 2013, 2015, 2016 and Dyanmics 365).

  • We are consultants as well as trainers with proven 'battle scar' experience deploying Microsoft Dynamics 365 out in the field. As one of our customers you will benefit from this experience resulting in more value for your training dollars.

  • We have been providing Microsoft Dynamics CRM training for 10 years to hundreds of customers, from small business through to large government agencies and blue chip organisations.

  • We are MCT's (Microsoft Certified Trainers) for Microsoft Dynamics 365.

  • We produce our own high quality courseware and expert subject matter which is used in all of our courses.

  • Our course manuals are well written books full of tips and tricks, labs and walk-throughs. Not just a print out of course slides (like you get with other training providers).

  • Our courseware is built around exam objectives and count towards real Microsoft qualifications and certifications.

  • All attendees have access to our training environment for up to 14 days after the course completion.

  • All attendees have access to a training and certification consultant after course completion for questions regarding exams or onward learning paths.

  • We will customise course content to your needs and requirements. We will also create a course from existing modules from across multiple courses for a more tailored course experience.

  • We can create 'context' or 'problem' specific training taking into consideration your organisations needs and issues.

  • We can come to your offices to deliver a course if more convenient.

  • We have comfortable and modern training centres located in all major cities including Sydney, Melbourne, Brisbane, Perth, Canberra, Adelaide, Darwin, Cairns and Auckland.

  • We specialise in training large groups and organisations.

  • You will have one point of contact for all your training needs.

  • A better return on your investment...


Testimonials


Bupa Healthcare


The trainer was very helpfull and had a very in-depth knowledge of the product. He also did not mind us drilling down into our specific issues with CRM. Very well worth attending these courses if you want to get the full benefit from Microsoft Dynamics CRM.

Queensland Health


Excellent trainer. Covered all of our requirements and more.


Getting Started


To find out more about our training courses and solutions please call one of our Training consultants who will be glad answer any questions you may have and understand your requirements further.

Call us now on 1300 667 577 or use our contact form here.